Enterprise Lisbon Airport Information

 

Pick-up instructions: Upon reaching the arrivals hall, follow signs for the rental car, and go to the counter to get your rental contract. Follow the instructions to walk to your vehicle on

the second-floor rental car park—no shuttle needed. 

You can contact Enterprise Lisbon airport location at +351 21 848 6191 or visit Car Rental Lisbon Airport for more information.


Drop-off instructions:  Please clarify Drop-off instructions with Enterprise upon Pick-up.

Business hours:

Sunday

06:00 AM - 00:00 PM

Monday

06:00 AM - 00:00 PM

Tuesday

06:00 AM - 00:00 PM

Wednesday

06:00 AM - 00:00 PM

Thursday

06:00 AM - 00:00 PM

Friday

06:00 AM - 00:00 PM

Saturday

06:00 AM - 00:00 PM

Tips for renting a car from Enterprise Rent-A-Car at Lisbon airport

  • Opting for an Enterprise car rental at Lisbon Airport gives you access to a diverse selection of vehicles tailored to your needs. If you're a solo traveler or a couple seeking fuel efficiency and easy maneuvering, consider a compact car. Families or groups benefit from the ample space and versatility of an SUV, while mid-size and full-size cars offer a balance of spaciousness and fuel efficiency.
     
  • To pick up an Enterprise rental car at Lisbon airport, go to the Enterprise car rental desk in the arrivals hall. You'll need to show a valid ID with a matching photo and name to the primary driver, a driver's license that matches the ID, and a credit card with enough balance to cover the reservation fee. The Enterprise agent will give you the keys, and you can pick up your rental car from their parking lot.
 
  • When you're returning an Enterprise car rental at Lisbon airport, just follow the signs along the airport roads to the hourly deck. There, you'll see the Enterprise rental car return signs. 
 
  • If you return the vehicle after the business hours of the branch, it will not be processed until the next business day, and you will be responsible for the vehicle until it is satisfactorily checked in on the following business day. Vehicles should typically be returned to the same location where they were initially picked up, unless prior arrangements have been made with the original renting location.
 
  • Book your rental car from Enterprise Rent-A-Car in Lisbon at least 1 day before your trip in order to get a below-average price.
 
  • Enterprise provides the option of prepaying for a full tank of gas at the time of rental. If you choose not to prepay, return the vehicle with a full tank to avoid refueling charges.
     
  • Joining the Enterprise Plus loyalty program can help you save on car rentals. Members enjoy discounted rates, free rental days, and other benefits, with no blackout dates for point redemptions.
 
  • Enterprise offers a 10% discount off the base rate (time and mileage) for airport rentals that are 5 or more days in duration.
 
  • Economy rental cars from Enterprise at Lisbon airport are approximately 33% cheaper compared to other car types.
 
  • January stands out as the optimal month for securing a small car rental from Enterprise Rent-A-Car at Lisbon airport. June emerges as the priciest month. 

Enterprise Rental Conditions

  • Driver Requirements

    The minimum rental age for Economy, Compact, and Intermediate vehicle groups with Enterprise is 18 years, but a young driver's fee applies to those aged 18-20. For Premium, Full-size Pass Van, and Luxury groups, the minimum rental age is 25, and young drivers are not permitted. There is no maximum rental age for any vehicle group.
 
  • Insurance

    Enterprise's insurance policy for mainland Portugal provides third-party coverage with a limit of 50 million euros as per the insurance certificate. It's essential to adhere to the terms and conditions outlined in the Enterprise rental agreement. Any violation of these terms or unreported accidents may result in the voiding of the insurance coverage.

    The Collision Damage Waiver (CDW) with Guerin-Enterprise minimizes the renter's financial responsibility for any loss or damage to the rental vehicle. If not included in the reservation, CDW coverage is an optional protection product that can be purchased.

    Assuming the Guerin-Enterprise rental agreement terms and conditions are adhered to, the renter will only be liable for the applicable excess, which varies depending on the vehicle category: 1180.80 EUR for a Mini, 1968.00 EUR for a Compact and SUV, 2829.00 EUR for a Premium and Minivan, 3075.00 EUR for Commercial, and 3690.00 EUR for the Premium Limousine car group.

    However, it's important to note that this coverage does not include acts of vandalism, damage to tires and rims, windshield, superior and inferior parts of the vehicle without collision, and any non-compliance with the rules of the road.
 
  • Deposit and Deductible Policy

    All customers are obligated to provide a deposit in the form of a credit card authorization.

    The deposit for mini and economy cars is EUR 600, while for all other car categories, it is EUR 1000. If customers opt for the Super CDW or Excess Reduction, the required deposit is reduced by half (EUR 300 for Mini and Economy, EUR 500 for other groups). The deposit covers potential charges at the start of the rental, including missing fuel, additional days, damages, services, etc.
 
  • Payment Policy

    At time of pick up, customers will be required to pay the amount of the rental and a deposit.

    It is possible to pay and leave the deposit with the following payment methods:VISA®, MasterCard®  and American Express

    The Estimated Total shown on the Review & Reserve screen and/or in the email reservation confirmation will be charged to the payment method provided by the renter. If there are modifications to the reserved rental, the estimated total amount may change and will still be charged to the renter's provided payment method.

    Upon rental, the renter will sign a rental contract (referred to as the "Contract") that governs the rental and comprises a Rental Agreement Summary along with Additional Terms and Conditions.
 
  • Optional Extras and Services

    Enterprise car rentals at Lisbon Airport provide amenities such as child seats, GPS systems, and ski racks, available for an additional daily fee. These optional extras can be requested at the time of booking but are not included in the rental price. Payment for special equipment is made in the local currency (euros) at the rental desk.
 
  • Fuel Policy 

    Enterprise's fuel policy offers you a couple of choices at Lisbon airport.

    You have the option to refuel it to the initial fuel level or choose not to refuel, in which case you'll be charged the local Enterprise rate, typically above the local pump price. Alternatively, you may opt for the prepay fuel option, allowing you to avoid refueling before return. The pre-pay fuel cost is calculated at the local gas rate, minus a per gallon discount.

FAQ's

Enterprise Rental Services at Lisbon airport FAQs

    The Enterprise Rent-A-Car rental site is located at Humberto Delgado Intl Airport, Lisbon, PT, 1700-111. You can contact this location at +351 21 848 6191

    Yes, Enterprise accepts credit and debit cards at the Lisbon airport, but using a debit card usually requires a return travel itinerary and has specific requirements. Debit card use can reduce available funds and may incur overdraft fees.

    Yes, all customers are obligated to provide a deposit to rent a car from Enterprise. The deposit for mini and economy cars is €600, while for all other car categories, it is €1000. If customers opt for the Super CDW or Excess Reduction, the required deposit is reduced by half (EUR 300 for Mini and Economy, EUR 500 for other groups). The deposit covers potential charges at the start of the rental, including missing fuel, additional days, damages, services, etc.

    Yes, Enterprise at Lisbon Airport permits additional drivers, but there is a daily fee for any additional driver (excluding a spouse or domestic partner). However, in rentals secured with a debit card, only a spouse or domestic partner is permitted as an additional driver.

    Yes.

    When reserving an Enterprise car at Lisbon Airport, you can select the vehicle type or category, but the specific brand or individual car is usually assigned by Enterprise's customer service agents. If you have a preference for a particular car, you can inquire about the options at the branch and discuss the possibility of obtaining a specific vehicle from the available group with a customer service agent.

    Enterprise car rentals at Lisbon airport offer amenities like child seats, GPS systems, and ski racks for an extra daily fee. Snow chains are not available for rent, as the vehicles come equipped with all-season tires.

    To rent a car from Enterprise Rent-A-Car you will need a valid driver's license with a photo, a photo ID (for example: a driver’s license or passport), a credit card in the name of the renter.

    On average, a rental car from Enterprise Rent-A-Car at Lisbon airport costs €35 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year.

    Economy is the most frequently booked rental car type from Enterprise Rent-A-Car at Lisbon airport.

    Yes.

Enterprise Return and Extension Policies

    Follow the airport road signs leading to the Hourly Deck, directing you to Rental Car Returns. Look for the signs indicating the designated return area for Enterprise within the Deck.

    If you need to return your Enterprise rental car after business hours, return the vehicle to the Enterprise returns parking garage, lock the vehicle, and deposit the keys into the Enterprise key box situated near the rental counter. Make a note of the parking level and spot, and if required, contact Enterprise at +351 21 848 6191 to obtain a receipt.

    Enterprise allows a 29-minute grace period for daily rentals. Returning the vehicle within 2 ½ hours of the initial rental time the next day incurs extra hourly fees as stated in your rental agreement. If you return it 2 ½ hours or more after the initial rental time on a subsequent day, you'll be charged for an additional day. If you return the vehicle after the branch's business hours, it will be processed on the next business day, and you remain responsible for it until it's checked in.

    Yes, you can extend your Enterprise car rental, but you must call Enterprise to do so. When extending, be prepared for an additional authorization on your card, and your rates may change based on the extension duration. Enterprise Plus points can't be used to pay for an extension.

    Yes, you can rent an Enterprise vehicle at Lisbon airport and return it to another location. However, keep in mind that there may be additional charges, such as a one-time drop charge or mileage fee, and the rate for one-way rentals may be higher than returning to the same location.

    Yes, returning an Enterprise rental car to a different location may incur extra fees such as a one-time drop charge, mileage charges, or a higher rental rate for one-way rentals. The exact costs vary, so it's best to check with the Lisbon rental location for specific details.

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