Hertz Lisbon Airport Information

Pick-up instructions: Upon reaching the arrivals hall, follow signs for the rental car, and go to the Hertz counter to get your rental contract. Follow the instructions to walk to your vehicle on the second-floor rental car park—no shuttle needed.

You can contact Hertz Lisbon airport location at +351-21-942-6300 or visit Car Rental Lisbon Airport for more information.

Drop-off instructions: Please clarify Drop-off instructions with Hertz upon Pick-up.

Business hours:

Sunday

06:00 AM - 00:00 PM

Monday

06:00 AM - 00:00 PM

Tuesday

06:00 AM - 00:00 PM

Wednesday

06:00 AM - 00:00 PM

Thursday

06:00 AM - 00:00 PM

Friday

06:00 AM - 00:00 PM

Saturday

06:00 AM - 00:00 PM

Tips for renting a car from Hertz Rent-A-Car at Lisbon airport

 
  • To pick up your Hertz rental car at Lisbon airport, head to the Hertz car rental desk in the arrivals hall. Present a valid ID with a matching photo and name to the primary driver, along with a driver's license matching the ID and a credit card with sufficient balance for the reservation fee. The Hertz agent will provide you with the keys, and you can collect your rental car from their parking lot.
 
  • When returning a Hertz car rental at Lisbon airport, simply follow the signs along the airport roads to the hourly deck, where you'll find the Hertz rental car return signs.
 
  • Peak hours at Lisbon Airport typically occur in the morning from 8 am to 10 am and in the evening from 5 pm to 7 pm, potentially leading to increased congestion and longer queues, especially at check-in, security, and passport control.
 
  • When renting with Hertz, you can select from various vehicle groups including Compact, Mini, 9-seat minivan, Intermediate, Estate, Economy, 7-seat minivan, Standard, and Compact Elite. These rental vehicles are designed to accommodate passenger capacities of 4, 5, 7, and 9.
 
  • You can save 10% off the base rate on your next weekend or weekly rental
 
  • Approximately 25% of our users discovered Hertz rental cars at Lisbon airport priced at €51 or less
 
  • Economy rental cars from Hertz in Lisbon are approximately 40% more affordable than other car types, on average
 
  • March is generally the most cost-effective month for renting a car at Hertz car rental, and August is the most expensive

Hertz Rental Conditions

 
  • Driver Requirements

The minimum age to rent a Hertz vehicle at Lisbon airport is 18 years old. For renters under the age of 25, Hertz charges a young renter fee.

At the time of rental, the driver must present a valid national driver's license which has been held for at least 1 year.



 
  • Deposit and Deductible Policy
 

When you make a Hertz car rental reservation using a credit card, an authorized hold will be placed on your payment. This hold is designed to cover the estimated rental charges. It's important to understand that these funds will not be accessible for personal use until the hold is released. This policy ensures that there are adequate funds to cover any potential charges that may accrue during the rental period.

 
  • Payment Policy
 

Hertz accepts major credit cards (American Express, MasterCard, Carte Blanche, Diners Club, Discover, JCB, Visa, China Union Pay) and the Hertz Charge Card for authorization holds. It is mandatory to use a credit card registered in the name of the primary driver, as the primary driver assumes legal responsibility upon signing the rental agreement.

 

For those opting to use a debit card, it must display the Visa, MasterCard, or Discover logo and have the capability to directly access funds from the cardholder's account. Additional requirements apply when collecting a rental at an airport location, including presenting two forms of identification and evidence of return travel.



 
  • Optional Extras and Services
 

When you rent from Hertz at Lisbon airport, you have the option to add extra features like child seats, GPS navigation systems for an extra daily fee, or choose from various protection plans, including Liability Insurance Supplement, Loss Damage Waiver, Limited Loss Damage Waiver, Partial Damage Waiver, Personal Effects cover.

 

Furthermore, Hertz car rentals at Lisbon airport offer amenities such as SuperCover, Maximum Cover, Accident Excess Reduction, Glass & Tyre coverage, and Premium Roadside Assistance to enhance your rental experience.

 
  • Fuel Policy :
 

 All Hertz vehicles are rented with a full tank of petrol, and they must be returned in the same condition. Failure to return with a full tank incurs a refueling service charge of €43.05 in addition to fuel costs. Alternatively, for convenience, you may opt for the Fuel Purchase Option (FPO) at the time of rental, allowing you to purchase a tank of fuel from Hertz at a competitive price without the need to refill before returning. Refunds are not provided for unused fuel.


 

FAQ's

Hertz Rental Services at Lisbon airport FAQs

    The Hertz  Rent-A-Car rental site is located at Lisbon Portela Airport, Lisboa, 1700 008, Portugal. Phone: 351-21-942-6300

    Yes, Hertz car rentals accept both credit and debit cards, but there are some specific guidelines to keep in mind. To use a debit card, you typically need to provide proof of a return airline flight coinciding with your rental and present two valid forms of identification. Debit cards are also accepted if they are in your Gold Plus Rewards profile or for Insurance Replacement rentals. You can use a debit card for payment at the end of your rental, regardless of the card used for the reservation.

    Yes. When you make a Hertz car rental reservation using a credit card, an authorized hold will be placed on your payment. This hold is designed to cover the estimated rental charges, and an additional amount is included to account for any potential extra costs during your rental. It's important to understand that these funds will not be accessible for personal use until the hold is released. This policy ensures that there are adequate funds to cover any potential charges that may accrue during the rental period.


     

    Hertz provides the Loss Damage Waiver (LDW) to alleviate concerns related to vehicle damage. Choosing LDW ensures you won't be responsible for any damage or loss to the Hertz car, except in prohibited use cases. Declining LDW makes you liable for damage, theft, vandalism, collisions, fires, or natural events, regardless of fault.

    Yes, Hertz car rentals at Lisbon airport typically allow for an additional driver for an extra fee. The renter and potential Additional Driver must both present themselves at a rental location with their valid driver's license and credit card. The Additional Driver must meet standard rental requirements.

    Yes.

    When you rent from Hertz at Lisbon airport, you have the option to add extra features like child seats, GPS navigation systems for an extra daily fee, or choose from various protection plans, including Liability Insurance Supplement, Loss Damage Waiver, Limited Loss Damage Waiver, Partial Damage Waiver, Personal Effects cover.

    To rent a Hertz car at Lisbon airport, you'll need a valid driver's license, a photo ID or passport, and a valid credit or debit card to pay the required deposit. Also, to rent a car from Lisbon’ Hertz location, you must be above 21 years.

    On average, a rental car from Hertz Rent-A-Car at Lisbon airport costs €55 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year. 

    Mercedes Vito is the most popular car class rented at Hertz car rental at Lisbon Airport

    Follow the airport road signs leading to the Hourly Deck, directing you to Rental Car Returns. Look for the signs indicating the designated return area for Hertz within the Deck.

Hertz Return and Extension Policies

    Follow the airport road signs leading to the Hourly Deck, directing you to Rental Car Returns. Look for the signs indicating the designated return area for Hertz within the Deck.

    Yes. If you need to return your Hertz rental car after business hours, return the vehicle to the Hertz returns parking garage, lock the vehicle, and deposit the keys into the Hertz key box situated near the rental counter. Make a note of the parking level and spot, and if required, contact Hertz at 351-21-942-6300 to obtain a receipt.


     

    Hertz provides a 29-minute grace period for returns. If a renter returns the car later than this grace period, extra hours are charged at one-fifth of the daily rate, with a maximum of 5 hours. After that, the full day rate applies.

    Yes, just call their reservations line and request an extension.

    Depending on your vehicle type and route, it may be possible to return your Hertz car to a different location. You may also be charged a One Way Fee for this service so it should be discussed with the car hire service before making your reservation.

    Yes.

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