National Car Rental Information

Pick-up instructions: Upon arriving at the airport, go to the National rental car counter in the arrivals hall to collect your contract. Follow the instructions to reach your vehicle on the second-floor rental car park—no shuttle required. 

For assistance, contact Hertz Lisbon airport at +351 218 486 191

Drop-off instructions: Please clarify Drop-off instructions with National upon Pick-up.

Business hours:

Sunday

06:00 AM - 00:00 PM

Monday

06:00 AM - 00:00 PM

Tuesday

06:00 AM - 00:00 PM

Wednesday

06:00 AM - 00:00 PM

Thursday

06:00 AM - 00:00 PM

Friday

06:00 AM - 00:00 PM

Saturday

06:00 AM - 00:00 PM

Tips for renting a car from National Rent-A-Car at Lisbon airport

 
  • When collecting your National rental car at Lisbon airport, make your way to the National car rental desk in the arrivals hall. Present a valid ID with a matching photo and name to the primary driver, along with a driver's license matching the ID and a credit card with sufficient balance for the reservation fee. The National agent will provide you with the keys, and you can retrieve your rental car from their parking lot.
 
  • Returning your National car rental at Lisbon airport is a straightforward process. Simply follow the signs along the airport roads to the hourly deck, where you'll find the National rental car return signs.


 
  • National Car Rental provides a 20% discount on the base rate for weekend car rentals at participating airport locations. These weekend rentals should commence after 9:00 AM on Thursday and conclude before 11:59 PM on Saturday. The vehicle must be returned on Monday at the same time as the initial pick-up.
 
  • Approximately 25% of our users discovered National rental cars at Lisbon airport priced at €49 or less
 
  • Becoming a member of the Emerald Club, National's loyalty program grants you access to a host of valuable benefits. These include expedited check-in and check-out, exclusive promotions and special offers, and the opportunity to earn rewards for free rental days.

National Rental Conditions

 
  • Driver Requirements
 

All renters and additional drivers must be at least 18 years of age.  Renters must possess a valid driver's license and have a major credit card or debit card in their own name. Those holding learners' or instructional permits are not eligible for rentals.

 

The minimum rental age for vehicle groups, including Economy, Compact, and Intermediate, is 18 years, with a young driver's fee applicable to drivers aged 18-20. For Premium, Full size Pass Van, and Luxury categories, the minimum rental age is 25, and young drivers are not permitted. There is no maximum rental age.

 
  • Insurance
 

The Collision Damage Waiver (CDW) offered by Guerin-Enterprise limits the renter's financial responsibility for loss and damage to the rental vehicle. If not included in the reservation, CDW coverage is an optional protection product that can be purchased. The renter will be responsible for the applicable excess, ranging from 1180.80 EUR for a Mini to 3690.00 EUR for the Premium Limousine car group, provided Guerin-Enterprise rental agreement terms and conditions are not violated. This coverage excludes acts of vandalism, tires and rims, windshield, superior and inferior parts of the vehicle without collision, and non-compliance with the rules of the road.

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  • Deposit and Deductible Policy
 

At National car rental, an authorized hold is placed on your credit or debit card at the time of rental, covering estimated charges plus an additional amount. This hold is released at the end of the rental after final charges apply.

 
  • Payment Policy
 

Accepted methods of payment at National car rental at Lison airport include Visa Credit, Mastercard, American Express, and vouchers.

 
  • Optional Extras and Services
 

Additional equipment such as child safety seats, GPS units, mobility devices, and ski racks may be available. Please notify us of your request when making your reservation for Lisbon airport.



 
  • Fuel Policy :
 

With National Car Rental at Lisbon airport, you can handle fuel payments in three ways. You can choose to prepay for the entire tank, let National refill it at a potentially higher per-gallon price, or refill it yourself to avoid extra charges.


 

FAQ's

National Rental Services at Lisbon airport FAQs

    The National Rent-A-Car rental site is located at Lisbon Portela Airport, Lisboa, 1700 008, Portugal. Phone: +351 218 486 191

    Accepted methods of payment at National car rental at Lison airport include Visa Credit, Mastercard, American Express, and vouchers.

    Yes.

    Yes.

    Yes. Additional fees are applicable for each added driver.

    Additional equipment such as child safety seats, GPS units, and mobility devices may be available. Please notify us of your request when making your reservation for Lisbon airport.

    When renting from National at Lisbon airport, all you need is a valid driver's license, ID, and a valid credit card to pay the required deposit.

    The cost of renting a car from National Rent-A-Car at Lisbon Airport varies depending on the type of vehicle you choose. The latest prices are as follows:

    Economy: €11.40 per day

    Compact: €18.05 per day

    Intermediate: €76.00 per day

    Mini: €11.40 per day

    Intermediate station wagon: €15.20 per day

    Compact station wagon: €19.95 per day

    However, it's important to note that the daily rental rates can vary significantly depending on the time of year. 

    Standard (Vauxhall Insignia or similar) is the most frequently booked rental car type from National at Lisbon airport.

    Yes.

National Return and Extension Policies

    Follow the airport road signs leading to the Hourly Deck, directing you to Rental Car Returns. Look for the signs indicating the designated return area for National within the Deck.

    Yes. If you need to return your National rental car after business hours, return the vehicle to the National returns parking garage, lock the vehicle, and deposit the keys into the National key box situated near the rental counter. Make a note of the parking level and spot, and if required, contact National to obtain a receipt.

    National offers a 29-minute grace period for daily rentals. If you return the vehicle within 2 ½ hours after the rental time on the next day, hourly charges apply. If it's over 2 ½ hours late, you'll be charged for an extra day. For returns after closing hours, you're responsible until the vehicle is checked in on the next business day.

    Yes. Simply get in touch with a National reservation agent before your scheduled return date. 

    Please note that if you choose to extend your rental, your original rental rate may no longer be available.

    Yes, you can return a National rental car to a different location, thanks to their one-way rental options. However, additional charges like a one-time drop fee or mileage fee may apply, depending on factors like location, date, and vehicle type. It's recommended to make a reservation in advance to confirm availability and understand any associated extra fees. Specific restrictions may apply to certain one-way rentals, so it's advisable to check in advance.

    Yes, there may be additional fees for returning a National rental car to a different location, known as a "drop charge" or "inter-city fee." The specific amount varies, and it's crucial to review pricing details during the booking process for potential fees.

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